Thursday, July 20, 2017

How To Treat Iron and Acid Well Water With One Filter

Hi Gerry,

I have a question.  I have iron in my well water, but my water is also on the acid side (somewhere between 6 and 6.5 I think).  This is out at our lake house, and we only used it on some weekends and sometimes more in the summer.   

I was recommended by our local Culligan company to use a calcite neutralizer followed by their iron filter.  Is there one tank or one system that can do both?  The home has 2 bathrooms, but it's usually just me and my wife there.

Springfield Illinois

Thursday, July 13, 2017

Neutralizer Question



I have a neutralizer but it is not raising the pH to the 7 to 8 range which I had hoped for.  I don’t know who made or installed the neutralizer, it came with our house when we bought it.  

It does use up the calcite over time and I added more, but still, sometimes the pH is less than 7.   Our well water is pretty acid, I think it is about 5.6 or 5.8. 

What can I do, install a soda ash feeder?   We like the idea of adding calcium and I understand soda ash has sodium in it, so we wished the calcite neutralizer worked better.   Any help you can give would be appreciated.

Susan B.

Friday, July 7, 2017

What Type of Water Neutralizer Should I Use for My Well Water?

Dear Sir,

I have a problem with copper corrosion at our home.  We noticed the blue stains on the bathtub and toilet when we first bought this house.  Since then we have had some small leaks in our pipes.   We had the water tested:  hardness = 10 mg/L, pH = 6.4, total dissolved solids = 130 mg/L.   We don’t have any iron, or sediment, no odors. 

We have 2 bathrooms, my husband and I, plus two kids.

We like the water, just want to get rid of the acidity.  What do you suggest?  Our neighbors have a water neutralizer from you, but we wanted to get your opinion directly.   Thank you!


Sunday, June 18, 2017

Well Pump & Pressure Tank Diagram


Do you have a well pump and pressure tank diagram you can send me?  My son asked me how our well works, and I was trying to find some basic diagram that showed all the working parts.  We have what I think is pretty typical well here in Montana, a submerged pump down in the ground, and a pressure tank on top.

By the way,  I got your test kit and that worked great, thanks again for helping me sort out my well problems.


Wednesday, June 14, 2017

How to Get An Iron Filter That Does Not Use Salt or Chemicals

Hello there,

Can I get an iron filter that will remove iron and manganese without using chemicals or salt?

I put in an iron filter last year from a different company to remove iron and manganese from my home well water..  They had promised me I would not use any chemicals, but it only worked for a few months, and then the water was bad again.  The iron filter they sold me came with greensand and calcite and some other media I am not sure what it was.

When I called them back, they said it was because I needed a chlorinator and then they tried to sell me a chlorinator.  I don’t have any sulfur smell, just iron (about 2.0 – 3.0 PPM) and manganese (about 0.15 PPM or so, not sure exactly, it's there but not a huge amount).  I also emailed you our water test report.

Any suggestions?  It's just me and my wife and dogs, 2 bathroom home.  We have about 12 gallons a minute from our well pump.

Stan B.

Monday, June 5, 2017

Need Help with Rotten Egg Smell but Do Not Want Chlorine

Dear Sir,

My question has to do with smelly water.  Our well water smells bad (rotten-eggs) in the cold water, and its worse in the hot water.  I prefer not to use chlorine, is there some of aeration tank I can use? 

Our home has two bathrooms, 4 people.  Our well water is good except for smell.  We don’t get rust stains like our neighbors.  When we purchased this place it was tested and no bacteria was present and water is supposedly safe to drink, it just smells terrible.  Thank you.


Sunday, June 4, 2017

Will Chlorination Remove Odor By Itself?


We have a 2-1/2 bathroom home with two persons living here, although our kids sometimes visit us and stay for a few days.  I used the Easy Well Water Test Kit (it was easy, thanks) and came up with the following:

Hardness:  36 grains/gallon
Iron:  0.32 mg/L
Manganese: 0.04
Total Dissolved Solids:  484 PPM
pH: 7.2
Sulfate: 120 PPM
Hydrogen Sulfide:  2 – 4 PPM
Alkalinity:  240 PPM

I checked our flow rate using your guide and came up with 10.5 gallons per minute.

Our main problem is the odor. We get a faint smell of rotten-egg odor right from the well, but we also have it in the hot water as well.   Will chlorination will work for us?  I mean, can we just get the chlorinator and nothing else, or do we need to filter the water?   We need to replace our old water softener too.   Thank you.


Tuesday, May 23, 2017

How Can I Tell How Much Filter Media I Need To Rebuild My Filter Tank?


Looking to purchase coconut carbon material and support gravel for a
residential style whole house filter. Not sure what type and quantity?  How
can I tell how much filter media is needed to rebuild my existing filter

I use a carbon filter with a backwash valve on top, to keep my house water
clean. It has been in for some years and I know I need to change the
charcoal inside it.

I saw on your website that there are two different types of coconut shell
carbon.   You showed something called "catalytic carbon", and it was more
expensive.  Which is better?

Paducah, Kentucky

Wednesday, May 17, 2017

How to Keep Cisterns Free of Bacteria and Odors

Hello – I have a cistern that I am considering using for drinking water.  Our well has been pumping very little water lately and I am using our old concrete cistern to store trucked-in water.  I am also thinking of using it to store rainwater.  

How can I make sure that my cistern water is clean and free of contamination?  Even though the water is trucked in, the water in our cistern has a bad odor to it and we are reluctant to use it.  

Sunday, May 7, 2017

How Can I Install Proportional Feed Chlorinator On My Home Water Well


My question is about how to set up a chlorinator on my home well that operates based on water flow.  My neighbor has a chlorinator pump that turns on and injects chlorine every time the well pump turns on.  That won’t work me, because I do a lot of irrigating during the summer and I don’t need or want all that water to be chlorinated.

We have a small amount of sulfur odor and also iron bacteria.  We get rusty stains and some slime in the toilet tank. I have a water softener that works fine, but it needs extra maintenance because of the irony slime.  We have 1-1/2 baths and it’s just my wife and me in the home.

I want to inject a small amount of chlorine bleach, right before it enters our home, can you tell me how to do that?

Jimmy R
Baton Rouge